Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
When can I expect to receive a preordered item?
Refer to release date listed in product details. We will work quickly to ship your order as soon as possible after that date. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All products are developed by our team in Korea. To reduce unnecessary shipping distances and carbon emissions, our books are printed by the closest professional printing facility to your location. We carefully select our manufacturing partners to ensure our products are high quality and a fair value, while also doing our best to reduce environmental impact where we can.
How much does shipping cost?
Shipping is calculated at check out based on your location and the items in your order.